Sierra Chart FAQs

Some SC questions I see a lot.

Get my e-book to have a quick read and handy links for the most important parts of Sierra Chart.

Opening older chartbooks

See SC documentation through this link when you are trying to open an older chartbook.

Why do I not have the updated study version?

All SST custom SC studies are automatically downloaded for as long as you are a registered user for the particular studies. After each SC restart any updated custom studies will automatically download to your computer. This mechanism also makes sure you will automatically have access to your custom studies when you install SC to a new computer or a new location.

Sometimes the automated download of a custom study can fail. The most likely seen cause of this is when you use the autoloading of chartbooks after a SC restart. In case you are using a custom study inside this chartbook, the study file can not be overwritten as it is already in use by the chartbook. To prevent this, it is recommended that you restart SC without automatically loading a chart and give SC some time to finish the download.

In order to not automatically load a chartbook you should not use the "Open Files on Startup" feature. You can disable this in General Settings >> General >> Open Files on Startup set to no. See SC doc for details.

Alternatively, when Sierra Chart is started, on the Login window disable the Open Files on Startup option.

How much does Sierra Chart cost?

The price of the Sierra Chart software and data for Sierra Chart depends upon what Data or Trading service you will be using Sierra Chart with and what Service Package you choose.

Sierra Chart supports many external Data and Trading services, including Sierra Chart's own Data services.

Considering all the functionality SC provides, Sierra Chart usage is very fairly priced and starts at $26/month without data and increases depending on the package you select. There is a discount based on the number of months that are purchased at once, resulting in even more competitive pricing. Details on Sierra Chart packages can be found here.

Is Sierra Chart hard to learn?

For some learning to work with Sierra Chart can be a challenge. Especially in the first couple of days. Just take your time and read through the documentation and click those buttons, you will know what you are doing soon enough. The SC supportboard is also useful in finding out some answers to things other users experienced problems with. My e-book can also serve to get to know the most important parts of Sierra Chart quickly. The most important thing is to become confident in using your trading platform. Learn by doing.

Can I trade Bitcoin with Sierra Chart?

Sierra Chart can be used to trade on BitMex. With SC you will have access to market data from the following cryptocurrency exchanges: Binance, Bitfinex, BitMEX, Deribit.

Can I create a trading bot with Sierra Chart?

For sure Sierra Chart has automated trading capabilities. You can use some built-in Sierra Chart studies to perform some simple automation. You can also use the SST Automated Trading study bundle to create your own trading system.

Can I use Sierra Chart from my phone?

Sierra Chart is a desktop software. You could run some kind of remote access app from your phone, but it's unlikely that will be very efficient with trading the futures markets.

Good to know: You can find some more specific Sierra Chart subjects covered in the linked articles below.

Sync your ClockWhat is a SubGraph?Where can I find documentation on a study?How to add an ACS Button to a control bar?What are simple alert conditions?

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